Terms & Conditions

If you are unsure about anything set out in our terms and conditions below, kindly contact our office or email: enquiries@furzefarmestate.co.uk We are happy to help and advice where necessary, making sure you clearly understand all details before making any bookings.

Booking Information

  1. The main person responsible for any booking must be 18 years or over. Should you wish to stay for a single night a surcharge of £15.00 will apply.

  2. On Booking payments can be made via our web site or simply calling +44 (0) 1507 328338 where we will try to accommodate various payment methods. (Credit/Debit Cards, Cheques and bank transfers etc…)                                                                              
  3. When booking the Caravan/Motorhome Park payment is required in full at time of booking. The maximum number of days that can be booked in a single booking is 90 days. No booking is transferable.

  4. If you wish to amend any booking date you must notify us in writing. One amendment can be made free of charge to any booking up to 14 days prior to your arrival date. Any subsequent amendments made will incur admin charge equal to 25% of the total amount paid. Any amendments made must be for consecutive dates and for the same value or more as the original booking. If the amended booking value is more, additional charges will apply. Amendments made within 14 days, up to but NOT including your arrival date will incur an admin charge equal to 25% of the total amount paid.

  5. If you wish to cancel any booking made you must notify us in writing. Cancellations can be made up to but NOT including your arrival date. If any cancellation is made we will refund 50% of your total amount paid.

  6. It is your responsibility prior to booking or at the time of booking to have in place appropriate holiday insurance to cover any cancellation charges for whatever reason. Such as illness & sickness, vehicle breakdown or adverse weather conditions as examples etc…

  7. If your cancellation is due to any ‘COVID’ lockdown or travel restrictions enforced by either government or local authorities, you will be offered an alternative open-ended booking to the same value and subject to availability or a full refund.

  8. IMPORTANT: Our guests and ourselves have a responsibility in taking great care in looking after all our guests staying at Furze Farm Estate.

  9. If you have tested positive for ‘COVID’ or are showing ‘COVID’ symptoms within 10 days prior to your arrival date you must notify us in writing. You will not be permitted on the Caravan & Motorhome Park. Do not attend our site until such time that your symptoms have abated or that you have a negative ‘COVID’ test result. You will be entitled to a 50% refund.

  10. Guests already staying at Furze Farm Estate that are showing symptoms of ‘COVID’ (or have a positive test result), we ask that you arrange to return home as soon as is possible. You and members of your party should not self-isolate on our premises. You will not be entitled to any refunds.

  11. The person who makes any booking will be the sole person responsible for any damages and breakages caused along with any payments due.

  12. Caravan and Motorhome prices based on 2 adults staying with 1 motorhome or 1 motor vehicle & caravan.

  13. Extra charges will apply accordingly per night for extra person/persons, extra motor vehicles, trailers and any pets.

  14. All guests staying at Furze Farm Estate are responsible for their vehicles and property as Furze Farm Estate will not be held responsible for any loss or damage.

Use of the Caravan and Motorhome Park

  1. This Caravan & Motorhome site is an adult only site, all guests staying must be 18 years or over.

  2. Only paying guests can stay and use any facilities provided, unless prior arrangements have been made with management.

  3. All vehicles & use of awnings are only allowed on hard standing area. (Not on the Grass).

  4. Smoking is not permitted in any buildings such as Toilet/Shower Block or Games Room at any time.

  5. Friendly pets (Dogs, Cats & Rabbits etc.) are welcome (Max 2 pets) and charges will apply accordingly of £2.00 per night for each pet. Please note in the interest of hygiene you are responsible to clean up any pet’s mess. They are not allowed in shower/toilet building areas. Pets must be kept under control or on a lead at all times.

  6. Picnic area must be kept clean at all times and use of a BBQ is permitted if raised of the ground.

  7. Please leave your pitch and toilet/shower cubical as you found it on arrival clean and respect all as we respect you.

  8. Check in time on arrival date 1pm – 7pm Monday- Friday & Saturday’s 1pm – 5pm (No Arrivals on Sunday) and checkout time 11am when vacating on departure day unless otherwise arranged.

  9. All vehicles using/parking at the property are left at the owners own risk.

  10. Any damages or breakages caused are chargeable and must be reported. We cannot accept any responsibility of any breakdowns in any public services, including water & electricity. Any case of breakdowns should be reported as soon as possible. Every effort will be made to correct any faults reported.

  11. No double/dual/split electric adapters to be used. Only one connection lead to be used from hook-up point to caravan/motorhome/camper van.

  12. Charging of any electric vehicles is NOT permitted.

  13. Do not use any electrical appliances to heat awnings.

  14. To conserve energy please switch off all appliances when not in use.

  15. Maximum size of Caravan or Motorhome allowed on site: Length 27ft (8.2 Metres). Width 8ft (2.4 Metres). Weight 3.5 Tonne (3,500KG)