Terms and Conditions

Booking & Payment

  1. The main person responsible for any booking must be 18 years or over.
  2. Should you wish to stay for a single night a surcharge will apply (£75.00 for Holiday Cottage, £50.00 for Studio apartment & £10.00 for Caravan/Motorhome Park)
  3. On Booking payments can be made via our web site or simply calling +44 (0) 1507 328338 where we will try to accommodate various payment methods. (Credit/Debit Cards, Cheques and bank transfers etc..).
  4. If your booking is more than 6 weeks in advance of your stay for the use of the Holiday Cottage or Studio apartment a non-refundable deposit of 20% is required at the time of booking to secure these dates booked along with security bond of £75.00 for the Holiday Cottage or £50.00 for the Studio Studio. The remaining balance must be received in full no later than 6 weeks before your stay. We offer a further 2.5% discount should you wish to pay in full at the time of booking.
  5. When booking the Caravan/Motorhome Park payment is required in full at time of booking. When booking the Holiday Cottage or Studio apartment and is less than 6 weeks before your stay, payment in full is required on confirmation of booking.
  6. If you wish to cancel any booking made you must notify us in writing. If the cancellation is less than 6 weeks before your stay period and you have paid in full we will refund your payment less 20% along with any security bond, only if we are able to re-let the Holiday Cottage, Studio apartment or Caravan/motorhome pitch for that period booked.
  7. A fully refundable security bond is required per stay in either the Holiday Cottage or Studio apartment (N/A Caravan/Motorhome Park) and must be made prior to your stay at the time of booking. This security bond is only fully refundable 2-3 days after you leave, provided NO damages or breakages are caused inside or outside the Holiday Cottage or Studio apartment, surrounding property and games room.
  8. The person who makes any booking will be the sole person responsible for any damages and breakages caused along with any payments due.
  9. It is your responsibility prior to booking or at the time of booking to have in place appropriate holiday insurance to cover any cancellation charges etc…

Use of the Holiday Cottage

  1. Only paying guests can stay and use any facilities provided, unless prior arrangements have been made with management.
  2. We cannot accept any responsibility of any breakdowns in any public services, including water & electricity. Any case of breakdowns should be reported as soon as possible. Every effort will be made to correct any faults reported.
  3. Smoking is not permitted within the Holiday Cottage at any time.
  4. Friendly pets are welcome. Please note in the interest of hygiene they are not allowed on any beds or furniture within the Holiday Cottage. Pets must be kept under control or on a lead at all times and they must not be left unattended at any time.
  5. Please note from time to time due to maintenance and cleaning of the hot tub, this may not be available for use on day of arrival. We will endeavour to make the hot tub available at all times during your stay.
  6. Any damages & breakages caused must be reported.
  7. Car parking at the property is at the owners own risk.
  8. Children under the age of 16 must be supervised in the games room.
  9. Please note that there is a separate charge for use of the pool table.
  10. No Glasses must be used in the hot tub or court yard area, when using the hot tub. Please only use plastic glasses provided.
  11. Please leave the Holiday Cottage as you found it on arrival and respect all as we respect you.
  12. Check in time on arrival date 3pm onwards and checkout time 10am when vacating on departure day unless otherwise arranged.

Use of the Motorhome and Caravan Park

  1. Only paying guests can stay and use any facilities provided, unless prior arrangements have been made with management.
  2. Awnings are permitted on the grass with use of breathable ground sheets only.
  3. Smoking is not permitted within any buildings such as Toilet/Shower Block or Games Room at any time.
  4. Friendly pets are welcome. (Max 2 dogs) Please note in the interest of hygiene you are responsible to clean up your dog’s mess. Pets must be kept under control or on a lead at all times.
  5. Picnic area must be kept clean at all times and use of a BBQ is permitted if raised of the ground.
  6. Children under the age of 16 must be supervised in the games room. Please note that there is a separate charge for use of the pool table.
  7. Please leave the Toilet/Shower cubical as you found it on arrival clean and respect all as we respect you.
  8. Check in time on arrival date 1pm onwards and checkout time 10am when vacating on departure day unless otherwise arranged.
  9. All vehicles using/parking at the property are left at the owners own risk.
  10. Any damages or breakages caused are chargeable and must be reported.
  11. We cannot accept any responsibility of any breakdowns in any public services, including water & electricity. Any case of breakdowns should be reported as soon as possible. Every effort will be made to correct any faults reported.
  12. All bookings must be made by members of the Caravan & Motorhome Club.

Use of the Holiday Studio

  1. Only paying guests can stay and use any facilities provided, unless prior arrangements have been made with management.
  2. We cannot accept any responsibility of any breakdowns in any public services, including water & electricity. Any case of breakdowns should be reported as soon as possible. Every effort will be made to correct any faults reported.
  3. Smoking is not permitted in the Holiday Studio at any time.
  4. No pets allowed.
  5. Any damages & breakages caused must be reported.
  6. Car parking at the property is at the owners own risk.
  7. Please leave the Holiday Studio as you found it on arrival and respect all as we respect you.
  8. Check in time on arrival date 3pm onwards and checkout time 10am when vacating on departure day unless otherwise arranged.